New response on your ticket {recipientName ? `${recipientName}, ` : ''}{responderName || 'Staff'} replied to your homeowner ticket.

Ticket {ticketTitle || 'Support request'}

{response && {response}} {link && } This notification was sent by {SITE_NAME}. ) export const template = { component: TicketResponseEmail, subject: (data: Record) => `New response: ${data.ticketTitle || 'Your homeowner ticket'}`, displayName: 'Ticket response notification', previewData: { recipientName: 'Demo Homeowner', responderName: 'Avria Staff', ticketTitle: 'Gate access issue', response: 'Thanks for the details. We are reviewing this now and will follow up shortly.', link: 'https://avria.cloud/homeowner/tickets', }, } satisfies TemplateEntry const main = { backgroundColor: '#ffffff', fontFamily: 'Inter, Arial, sans-serif' } const container = { maxWidth: '600px', margin: '0 auto', padding: '28px 24px' } const brandBar = { height: '5px', backgroundColor: '#2563eb', borderRadius: '6px', marginBottom: '24px' } const h1 = { color: '#111827', fontSize: '24px', lineHeight: '32px', margin: '0 0 14px', fontWeight: '700' } const text = { color: '#374151', fontSize: '15px', lineHeight: '24px', margin: '0 0 18px' } const panel = { backgroundColor: '#f8fafc', border: '1px solid #e5e7eb', borderRadius: '8px', padding: '16px', margin: '20px 0' } const label = { color: '#6b7280', fontSize: '12px', textTransform: 'uppercase' as const, letterSpacing: '0.04em', margin: '0 0 6px' } const value = { color: '#111827', fontSize: '17px', lineHeight: '24px', fontWeight: '700', margin: '0' } const quote = { color: '#374151', fontSize: '14px', lineHeight: '22px', backgroundColor: '#f8fafc', borderLeft: '4px solid #2563eb', padding: '12px 14px', margin: '0 0 22px', whiteSpace: 'pre-wrap' as const } const button = { backgroundColor: '#2563eb', color: '#ffffff', borderRadius: '6px', fontSize: '14px', fontWeight: '600', textDecoration: 'none', padding: '12px 18px' } const footer = { color: '#6b7280', fontSize: '12px', lineHeight: '18px', margin: '28px 0 0' }